Open Dental Forum

irfan

Thank you. Hope we get more soon.

irfan

Is "PatientSelected" the only available UiEventType ? I can find any documentation showing a more complete list, and every example uses PatientSelected. Thank you.

-Irfan

irfan

Is the QBO integration available per clinic, or is it just one integration per database? We use different logins per clinic. Thanks.

irfan

Now what are the chances this will work using a remote app session instead of a local instance of OD? 0? Or slightly above 0?

irfan

thanks Chris!

irfan

Seems like the best solution is to make the API much more complete. Allow get/post/put of many many more tables and a lot of plugins can be deprecated.

irfan

Code: Select all

https://vip.invisalign.com/v3/auth/patient/patientList.action?display.searchString=[LName]&display.searchInFilter=false&settings.strFilters=CURRENT%2CACTION%2CARCHIVED&display.searchTreatmentType=

works better. the other one doesnt always show archived patients. this one should show those

irfan

actually i see that invisalign can search by either first or last name (not both), and this does show in the URL. so that could work to at least narrow it immediately to the last name when going into invisalign. Edit: solved it by creating a program link that opens chrome and points to: https://vip....

irfan

cant take patient name, but it can use an internal invisalign ID#. seems like we would have to manually enter the ID into an open dental field to be able to push that back out.

irfan

the API doesnt allow updating the patient medication list. what is the recommended best practice for this? An insert/update query of the medicationpat table? same thing regarding allergies... update the allergy table?

irfan

Obviously easy to make one open a website, but how about to pre fill the patients name So it goes right to the patients clincheck?

irfan

Saw this at LabCorp as well. First time I’d ever been to one. I also took a picture because it was cool

not only fast but gives more accurate data entry.

irfan

I set up a demo dB on a cloud server I was testing. There was a prompt for a password but then I had service error so I didn’t actually set the password. Got MySQL running, forgot about the password and 9 hours later this demo dB was hit with ransomware asking for $359 in bitcoin. Luckily it was fak...

irfan

select CarrierName, Address, Address2, City, State, Zip, Phone, ElectID
from carrier
order by carriername asc

irfan

have you used blockouts? we create them on the schedule to reserve time

https://www.opendental.com/manual/blockouts.html

irfan

3 or 4 workstations, just use a 5th workstation, it wont use many resources. in your case the best advantage to a server is server-grade reliability. that typically is worth it. if you go that route just get a basic dell entry level server, T3xx or even T1xx series stripped down will be sufficient w...

irfan

i dont use a standard local mysql server, but if you do id imagine you just need to type in the server name (many times "SERVER", but find out what your server computer is called)... your database is probably labelled 'opendental', your user is probably still 'root' and you probably dont have a pass...

irfan

If you have a computer running24/7 (probably your server) you can use some sql report software like flyspeedSQL and have it automatically run queries through task scheduler. Those can automatically export to a shared folder. In the morning print the PDFs. you could also export them to a google drive...

irfan

XDR update for you Justin ... works for all functions decently well. Will of course be muuuuuch faster hosted on amazon vs my 10mbps uplink but it’s functional at least. You should host the whole thing on amazon and skip the database replication BS. Each login to virtualUI would be to a VM that’s on...

irfan

Sorry to pull an old thread: Chris, We use clinics. I might be scheduled at clinic 3, but if my provider bar is shown on clinic 1 then i am added to the goal for clinic 1, even if i am not scheduled for any ops used in clinic 1. It seems to go by the schedule and not whether or not the provider is s...

irfan

has this been updated yet? the problem with this approach is that if you have multiple providers and they each have a bar, the goal calculates with them included even if they arent scheduled for that day or clinic.

irfan

Will do, thanks

irfan

We are one of the offices with slow function on AWS with a middle tier and database. There have been significant improvements over the last year but we stay on beta to keep with the newest updates and that obviously brings plenty of UEs. It’s much faster than it used to be. The Tx plan module used t...

irfan

Whoa that’s awesome. Thanks man. I use a middle tier server,I’ll send to my IT guy so he can drop it in the right folder. Or should this be installed locally at each station

irfan

yea... you lost me there:) link to a form with a dropdown? im having a hard time visualizing that

irfan

I have a program link that launches a chrome browser and points to some online documentation i created. is there a way to make a dropdown program link so i can have shortcuts to various documents a little easier to access? example now: click program link, chrome launches to a table of contents page....

irfan

Awesome thanks. Yea we have lots of PPO. ETA on 17.3.27?

irfan

Cool thanks. There were speed improvements for sure, we went from 25seconds to change treatment priorities to 12 seconds. 12s is still mega slow but hey, it’s not 25s.

irfan

Thanks guys. I’ll check it out when it’s released. I’ll double check the patient brokenappt field, no clue off the top of my head.

irfan

It’s been like this with every version in the last year. I know this summer there were some updates to help with the txplan module speed on middle tier. Your team remoted in today, I’ll wait to see what they found out

irfan

i wish I could say its been great.... but it hasnt.. we have had it for a while now, and update after update we still have massive lag. my offices are all on 100mbps connections and a robust amazon server. MOST modules are fine, but the charting is slow and the treatment plan module takes 25 seconds...

irfan

attach a dummy "note" procedure to it in the meantime?

irfan

we have 3 offices in one database. Chris I will email you

irfan

how would the patients payment be linked to their account without the portal? You would need a script to match the patient name and address to one in your OD database, and if the address is a work address then you wouldnt get a match. Have them enter their ID number in addition to the name/amount? I...

irfan

upside of the convenience is still worth it for us, especially with a VOIP phone system that links the offices together well. patients were assigned new numbers, not a big deal, but your xray software database will need to be updated with new patient numbers. employees/ops/fees were duplicates, but ...

irfan

florida probe. hygienists love it

irfan

Do those feature requests ever make it through in a timely manner? there are some on there from 2010 with 600+ votes and not implemented. Its like a place where ideas go to die

irfan

We do this with an online middle tier server. Has not been a smooth transition, lots of glitches, very slow module transitions. OpenDentImages do not sync because they pulled dropbox/sftp functionality due to bugs. Insurance reports have been broken, still working to get things fixed. Its been a rea...

irfan

irfan

My IT guy got a BAA from amazon and he isnt paying that much.

irfan

oh ya its annoying selecting an arch when the code is specific for an arch!

irfan

This sounds awesome. you dont have a write up on the setup do you?

irfan

it cycles like that? I didnt know that. we have a quick code for SRP and we just click it 4 times and manually change the UL to the other Quads. hoq do you set it up to cycle? jsut add it 4 times into an autocode and nothing elsE?

irfan

at that office its a 10/1Mbps connection. Im not sure how much bandwith i really need. Cost is maybe $100/mo

irfan

a local guy here setup my database on Amazon RDS... he had to tweak the code to get OD to work with MySQL 5.6 ... it runs now and Amazon signed a BAA.... but overall its quite slow and laggy. I cant imagine the data is that much that its an internet connection issue, right?

irfan

im running windows 10 on my private office computers and home ... OD works without a hitch. when i installed i turned off the customization, etc etc

irfan

if you run bootcamp you are right back to being open to windows viruses... i think its overblown anyways... its cheaper to go with windows computers and hire an IT guy to lock them down well so people dont install anything else

irfan

does windows voice dictation work? free

irfan

On a $1000 procedure with no write off, it works. A 50% discount will give a net of $500. On a PPO fee its screwy. Say I have a $1000 procedure with a 0 insurance payment but a $300 writeoff (yes, in Ohio a PPO can knowck down your fee and pay 0 themselves)... in this situation if I wanted to discou...

irfan

oh you and your cryptic passwords! took me a whole to figure it out

irfan

Does idrive backup online only, or can you back up peer to peer/local PCs like you can in crashplan?

irfan

ive been using Crashplan for continuous backup. It backs up to Crashplan central, and also to another PC in my office, and a PC at home. if something goes down, i always have a local backup so i wouldnt have to wait a few days to get my data.

irfan

that would be huge . please keep us updated. im on a plane and got bored so i started to look into this and came across this thread. personally i prefer amazon over google in general:) Would love to host OD in the cloud and not worry about server failure. imaging as well but id have to get a much be...

irfan

Is the mobile synch not working? Ive been getting errors. "web service not found"

Last synch was yesterday at 8pm, cant even log on mobile service.

irfan

and this is the message i get..i hit ok.. but then i cant close the previous screen even if I hit cancel.

irfan

irfan

is there a way to post a screenshot on here?

irfan

Google apps is pricey, same with 365. I dont think its a rule to have secure 2 way communication... but you do need to be secure on your own end.

irfan

Cant close the window for conditions because I dont have a condition for the child prophy... but i dont know how to set a new condition to have it under 18. Adult says Over 18, child I cant add the proper condition and I cant close the window without choosing a condition. Have to CTRL_ALT_DEL to clo...

irfan

we're going back to paper cards for treatment. no joke.

irfan

man I wish OD would show an extracted tooth with an X... finished tx is green in our chart.. and when i see missing teeth i cant remember if i removed them or if they were gone before... leaving a green X with no tooth would be great.

irfan

waiiiiit..... OD has an ortho chart already?

irfan

insurance companies paying via CC? GTFO.

irfan

No I have customized. it can show all treatment needed, and all planned appointments , but I can't figure out what would show all scheduled regardless of planned ... and all unscheduled. The treatment plan list shows all regardless of scheduled or unscheduled. OD support couldn't figure it out for m...

irfan

currently the route slips since that's my current project. Also had this frustration with treatment finder though.

irfan

Really wish all Treatment on the TxPlan got put into the planned list... and then it let you just group together your appointments however you wanted... if you want to make planned appts with multiple visits of certain lengths, great, you can... but if you dont, its still in that list and still show...

irfan

yep... XDR runs separately from OD ... different program, different license, different database. the few times i need to a see an xray remotely, i use RDP and deal with the agony.

irfan

Maybe we just dont use them correctly enough... but it seems that "Planned Appointments" just make life more difficult. In order to show up on certain reports for unscheduled treatment, an appointment needs to be "planned" first... when that gets completed we have to manually go in and actually dele...

irfan

Would love to know as well. Right now we use lighthouse, it's expensive.

irfan

It was the importing steps that bothered me. Find patient on YAPI, fill form, then on desktop client had to remember to import documents for the day and approve them, and of you forgot to do that you had to go Thru some steps to finddays previous days documents. Was cumbersome at the time. For the $...

irfan

If it works stick with it

I wanted centralized management of security and preferences, without having to repeat steps for every workstation. Makes things more complicated with a domain actually, so I wouldn't recommend it unless you really need it (you don't).

irfan

we tried Yapi a couple times... my biggest issue is that its too intrusive... by that I mean to use it efficiently you have to use it for every patient. There are many patients that I dont need to interact with Yapi for, but if you skip those patients it screws up the OPs , checkouts, etc. I wanted ...

irfan

we use SBS 2011 Essentials... does everything I need. I was just using a Win7 pro and things were fine, but I wanted things on a domain. SBS 2011 Essentials was the cheapest way in, and has been solid in reliability..

irfan

It may have something to do with the way you enter adjustments or returns/refunds to patients. Also, you have to watch the dates you enter payments. Sometimes there is some overlap at the beginning or end of a month, especially if an insurance payment isn't posted on the correct day that it was rec...

irfan

so this does not automatically change the appt to "confiremed" in OD? thats the thing I love about lighthouse, no extra steps of checking the roster and updating OD appts for confirmed ones

irfan

Ive been comparing my statements, and my bank statements show more income that OD shows. usually its $500 or so, but april/may were $3000-$4000 higher than OD reported I should have. just thinking aloud, what might cause some discrepencies? i analyzed all statements to make sure nothing was showing ...

irfan

When I create a new labslip in a chart, the lab note shows up. I cant find an easy way to view the actual lab slip (the one i made in Sheets) though, except to go in an act like im editing the slip. Creating a labslip doesnt create an image in Lab folder. If i make it a consent form then I can easil...

irfan

Domain with SBS 2011 Essentials.

i can close and reopen several times... it will be quick several times.. then i closed and reopened again and it took 17s

irfan

like i said, the network is excellent...we have no issues with anything else.. and once OD is running it has no hiccups. the issue is only on the startup. its 2 yrs old. we had NO issues before the update... so i think it would be very very very very coincidental that the switch started acting up 1 ...

irfan

I have 10min increments on a 1920*1080 monitor.... I can see 7am-8:10pm. I do wish you could set the default start view time... we start at 7am today and it defaults to 8. not a big deal since its only when you first open, and only 1 day a week. ooops sorry just saw you needed 5 min. only 7AM-1:40PM...

irfan

I realllllly dont think its a network issue because up until the update, it was perfect... like the log on screen pops up in less than a seconds.. near instant... and now since the update it takes a while... like right now i just closed and reopened and it took 15 seconds. This also happens on the c...

irfan

oh how i wish the whole interface was scalable!

irfan

Yes we have that suppressed on all computers

irfan

Computers are already running. This only started happening when we updated

irfan

Thanks, tested latency:

Min Trip: 2ms
Average Trip: 2.26ms
Max Trip: 4ms

We have a fast reliable CAT6 network , and once open dental starts up everything is lightning quick... just the start up where it takes long to pull up the user names.

irfan

Is there a report for a daily huddle that shows that days schedule, expected prodction, expected adj/writeoffs, expected NET?

irfan

We never had an issue before, and these are brand new computers... when we launch OD it takes a long while for the log in screen to appear... like 10 seconds sometimes. It used to be instant. anyone else notice? When we were on 12.3.x it was fast

irfan

For our Ortho we do 12 month plans. How do you guys split the appts up to show production for the days you do an ortho check, wire change, etc? do you just bill on the bracket date so the full value shows that day then future appts show 0? Id rather it be evened out a little more than that.

irfan

No desire to "upgrade" ... tested it on the laptop for a few months and never ever felt the tiles were useful. only ran it in desktop mode. Also the battery management kept killing my battery in hibernate... i thought it was a defective battery so i got a new one and the same issue... back to win7 a...

irfan

That would be awesome if the audit trail kept track of the actual changes. Its kind of useless as it is other than seeing that a user made some sort of change, but we cant use it to see who actually did what

irfan

$100/mo isnt bad for the most important thing in my office.

Maybe just upgrade pricing for people not on support that need an update? Per issue billing for people not on support?

Or at least more feature votes for long time users!

irfan

Boot time and idle battery life are my only real concerns with it. Its got the resolution and full windows on it, so it should be excellent otherwise

irfan

with the robocopy... is it required to really stop the mysql? I dont stop for crashplan, and i think i remember reading that Jordan said it wasnt a big deal... so would it be possible to use that to copy the files every 15mintues... or does it not do incremental backups and only the full directory? ...

irfan

Does that work better than Crashplan? I like that Crashplan backs up to my office, an external drive, and my home computer.

irfan

I couldnt stand our Brother MFC... took wayyyyy too long to get the first page printed was just slow overall. We got cheap Dell 1135n's in the office now, 5 of them... and they scan/print/fax quickly, and were $99 each.

irfan

If you dont put in the security code / billing zipcode then you will be bumped into a higher tier.

irfan

you can send the claim however you want the insco will likely never know, however if they audit you and find out you were submitting on prep date not seat date, and this affected end of year benefits for patients, you can be in hot water. an "in progress" status that creates a claim , but doesnt all...

irfan

we picked lighthouse because confirmations from that automatically get confirmed in open dental. not sure how smile reminders does it. If you use lighthouse, id recommend creating a new color for lighthouse confirmations, so you can easily distinguish patients that autoconfirmed vs lighthouse. We ha...

irfan

Full automation would be great. For now we use Lighthouse, and they do a great job and its fully automated for confirmations via email and text, but im pretty sure they will start charging more in the future.

irfan

we use payconnect. we havent had any issues with it at all. we do our recurring charges thru open dental i think, though you can use their web portal as well. they are honest people.

irfan

this could be golden for consent forms: http://www.msi.com/news-media/news/1435.html samsung teased with something similar last year with the Series 7 Sliding PC, but that thing never hit market. This supposedly should land in september in europe. Hopefully most and more dual input tablets will pop ...

irfan

now that i think about it more, a dummy code sounds like a very good idea. I think we will go ahead and implement that as well.

irfan

we just have them put a note on the appointment for NPs thats says " irfan scheduled " etc etc.

irfan

We are using Scheduling Institute methods now as well. We always get their name and number upfront before we look for an appointment. We say its incase we get disconnected. What do you do if someone doesnt want to schedule and you dont have a name and number to call them back with? You dont need to ...

irfan

yea i just double checked everything, didnt see any conflicts with it. tried it with # of days since reminder set at 0 and 1. probably just better to call at this point

irfan

Thats what I had assumed, but patients that I put a reminder in for disappear and they didntcome back the next day. I'll test again, I just set an note for "answering machine" on my own recall, and in setup its set to 0 days, so I'll see if it shows up in the list tomorrow or not.

irfan

didnt work, set my FD's notice to "left message" on Feb 4, and she still isnt showing up in there again when i check today

irfan

had those set as 0 which i assumed to mean reappear immediately. i'll try 1

irfan

When I go through the Recall List and select a patient, and choose something like "left message"... will that patient re-appear on the list in the future? I see the patient disappears off the list, but no appointment was set so they shouldnt be permanently off the list. Does it refresh every day, so...

irfan

for one, the download speed from a web version is probably much much faster than the speed you would get with VPN. with that you would depend on the upload speed of the office internet connection...additionally the vast majority of users wouldnt have the slightest clue how to set up a VPN on each ho...

irfan

does the letter suffix automatically gets stripped off no matter what? Can i set ceramic crown codes with an e for emax, b for bruxzir, etc? Do i need to go into a setting or checkmark anything additional to make sure they get stripped off? Also, will the claim revert back to the generic wording? li...

irfan

id go insane hearing "dr patient ready" 21 times. look into YAPI , its messaging is nice, keeps patient flow organized. youd have to make sure that all your staff are trained on it though to make sure things stay in sync with open dental. also gives popups when a new patient arrives, etc

irfan

yes having it sent to each op isnt always the best, and you cant send a quick custom message. we piggy back GoogleTalk and use that for typed communication. the dings are useful when im working on a patient. if i hear 3 dings i know something for me lit up and i can glance and see which op im suppos...

irfan

we do similar things. messages on the schedule get "NOTES" as the provider and highlighted yellow, hyg in purple, im orange, new patients get "NEW" and are green, financial things get "finance" and are red. that way, glancing at the schedule we can easily see new patients, mine, etc.

irfan

the messaging system thats built in DOES have sound. you can use the built in sounds or record your own. ours is set up to cover a wide range of scenarios, its decently robust but takes a lot of tinkering to customize properly. we use a series of dings along with colors and labels on the buttons. th...

irfan

i created new blockouts for cancelled, no show, moved appointments. when someone cancels the FD now has to create a blockout with a description of the cancellation with the proper times so there is a record of it. with this they can atleast drop an appointment over it and the blockout is still techn...

irfan

oh thaaaats niiice.

irfan

not a bad idea. something automated that does this would be great. for now we many have to resort to doing this. for schedule notes we have a MISC patient that we plugin everywhere. is there an easier way to put in noteS?

irfan

I have XDR sensors because it was recommended. But after a year of use, I am just have problems with the imaging software that it came with. the sensors are fine. problem : I can't open identical pt's xray on two different machine at the same time. IE, if my assistant took a xray in one room and as...

irfan

persistent broken appointments would be fantastic. i hate when i look back at previous months, see huge holes and cant remember if thats because someone no-showed or if it was never booked. same with looking at the current day schedule. I know we had more on this day when i looked last week, but tod...

irfan

My FD has issues with scheduling people properly, and I get the story about people cancelling, trying to fill it, etc. Id love if there was a way to quickly see whether or not a slot was previously filled and cancelled and then re-booked. I can do an Audit, but that doesnt easily show me what used t...

irfan

hey chip we had the same issue. What i did was i created a new color coded dot for lighthouse confirmations. typically the FD would select Confirmed and it turns orange for us..LH360 did the same and we couldnt tell... so I created a new one ( a new pt status button) termed LHConfirmed and colored i...

irfan

i hope you meant 1788. im already confused with which one is which

irfan

im not at the office but i think it was esxi that i was using to create the virtual machine, and it was having me choose how much RAM to allot, and i was limited to 1GB. the backup over network issue- windows7 lets you create a system image for a quick restore of your windows installation - pretty n...

irfan

how much RAM are you able to allot your VMs? I was tinkering with the idea of running VMs of windows 7 in a windows 7 environment but the VMs were only able to allocate 1GB. windows system image makes it very very simple to restore a dead pc, but i cant back up over network (home premium), and im af...

irfan

im considering having all of my employees to clock in and out using a single computer. this is mainly to keep them from getting ready to leave then hanging out at the front desk for 10 minutes chatting, then clocking out as the walk out. im hoping that forcing clockout at a break room computer would...

irfan

no real interest from me unless it was executed very well. I use QB for bookkeeping expenses and thats it... and thats mainly because my CPA prefers it so she can log in herself and check things. I personally have an excel spreadsheet that tracks expense categories, income and production. I use Intu...

irfan

im getting tempted to buy some cheap jewelery!

irfan

nope just one scanner- a multifunction Brother 9440CN

irfan

XDR has been great for us. we bought through Archer White and got the #1/#2 package which included 10 workstation licenses. we do pay the 45/mo right now, might drop that in the future since we havent had service issue in a long time. Usability is pretty straightforward.. a few too many clicks for m...

irfan

when i scan multipage wihle suppressing the popup, the papers scan thru the ADF but then nothing happens. I can keep using OD but no images were created. If I do not suppress the popup, i can scan, the images do pop up, but the software freezes for several minutes before i can save it into an images...

irfan

any new (or older intel) mac DOES run windows natively. Install through bootcamp, no Fusion/VMware needed. Its a misconception that windows boxes are inherently virus/slowdown prone. dont install anything else onto the computer, limit access, and it will stay clean and fast. Our dell units were $399...

irfan

ahhh now i see. when i tried to uncheck "edit all time cards" i was clicking on someone other than TESTs name and that brought up the security dialog. Did not notice that if i clicked employee "TEST" i could infact clock in and out... i assumed it was giving me that dialog regardless of whos name i ...

irfan

Ive also been wondering how to prevent someone from clocking in/out for someone else. with the "edit all timecards" chosen an employee can clock everyone in and out with their own log in name. I created a test account as a standard user, and that account let me clock in / out for anyone. I want it s...

irfan

thanks Jay! Simple copy-replace of the gvdial.exe is all that is needed. works now.

irfan

this was working fine until today... no the gvdial screen blanks out but no dial. doing it enough times im able to read "login failure" on the gvdial cmd before it closes out. anyone else have those issues? username/password are still correct... i can log in to google just fine and the settings are ...

irfan

In auto notes, when I click a selection from the left and begin the prompts i always have to either highlight or check mark and the click NEXT or skip, is there a setting im missing that would just let me double click a line item to work as a NEXT? example would be choosing epi% on a LA, one choice ...

irfan

is there a way to extend the maximum appointment date? When we have something going on, like an assitant out for the day, I like to make an appt for a pt named "misc" and put a note on the appt, and set it to extend all day. Currently its limited to 6.5 hours, I need 7 hours. not a big deal at all, ...

irfan

2. It's a feature. Imagine a jpg of a form with a bunch of checkboxes and diagrams on it. The drawing feature makes the form behave much like a paper form without the need to add ANY fields at all on top of the jpg. damnit that didnt occur to me at all when i created multiple sheets with 52 check b...

irfan

is there an easy way to see appointment changes? example: i notice tomorrow afternoon has 3 hours open that were not open a few days ago. I could go to the audit trail but thats difficult to sort thru at times. is there something i can run that will just give me a big list of all the appointment cha...

irfan

on that note.. is there a way to prevent the "break" option from showing? I want them to only use lunch and home, since those show up on the timecard and breaks demand me viewing a different tab and manually subtracting hours.

irfan

i like that Dell. Ive been waiting on the Samsung Sliding PC 7 b/c I like the idea of the sliding keyboard vs the dell flip system, but this is cheaper and actually available.

irfan

bootcamp runs windows natively, as in Mac OSX isnt running at all during bootcamp, its as if you are using a 100% windows machine. It wont have any issues at all with OD. I run it through bootcamp when I verify my backups at home, works great... biggest issue for me is that bootcamp is very very fla...

irfan

every other dentist that visits my office gets a no commission sales pitch by me to switch to OpenDental.

irfan

the "cancel" works as a "no".. so i guess they just need to relabel the button.

irfan

http://www.microsoft.com/downloads/en/d ... 8a3ba730ba

SDK- software development kit

irfan

being a gadget freak is getting expensive. this claims it wakes from hibernate in 3 seconds or cold boot in 15. looks a little over double ipad thickness and 2.2 pounds, but i think id much prefer this over a slate. Im sure there will be compatible stylii for signatures.

irfan

http://www.engadget.com/2011/05/02/sams ... on-pre-or/

touch screen windows 7 with a slide out keyboard.... this may have some promise.

irfan

ours isnt automated, but its just a few click to email a form to someone. and when they get into the office my FD mentions to them that we need their signatures on the forms we emailed them, and they sign the topaz at the front desk. we arent paperless though, just chartless.

irfan

incase anyone is wondering, here is what the differences look like. 1-OpenGL 2-DirectX 3-Perio Chart 1- OpenGL http://i47.photobucket.com/albums/f164/khan95osu/openGL.jpg 2- DirectX http://i47.photobucket.com/albums/f164/khan95osu/directX.jpg 3- PerioChart http://i47.photobucket.com/albums/f164/khan...

irfan

oooook im an idiot.

DirectX works on the 8600GTS.

When I was picking DirectX I wasnt manually selecting a format in the list below.

Integrated graphics, my ATi cards, and the 8400GS still dont work.

irfan

nvidia 8400GS and 8600GTS dont work for me

irfan

followed same steps, plenty of reboots too. no luck. im not too worried about it since the current charting looks fine with openGL. i dont even know what the difference looks like. have any screenshots?

irfan

i'll definitely look into this thing. if its easily wipeable and the assistants can use it for charting w/gloves thats a big bonus. Looks like it takes care of the faults w/ the Fujitsu. How long is your realistic battery life, and how long does it take to get up to speed from hibernate? Id want to ...

irfan

rick- how fast does that come out of sleep mode/hibernate mode? I have a Fujitsu Stylistic and it works ok, but i never use the thing because its a little too slow and the wireless connectivity is spotty after sleep mode. then again it was only $250. I also really dont like that it ONLY works with t...

irfan

Bill, is your list a list of working or nonworking cards?

irfan

none of mine support DirectX tooth chart, using OpenGL on all.

Nvidia 8400GS
Intel G41 integrated
Nvidia 8600GTS

-Windows 7 on all

irfan

call them and ask for $30 again

irfan

im having an issue where it wont sync properly... i click sync (both full and normal) and it will still not update the data on the mobile app... it goes through the progress bar, finishes, but the "last synced" doesnt change

irfan

agreed... we use a fujitsu stylistic and that works well for signatures... we only use it for that tho, no data entry. the tablet is too annoying for data entry.

irfan

yep.. its nice when the phone rings and i wanna know who the front desk is talking to.. just look at the caller id, punch in #, voila.

irfan

yes home phone works if i replace [wirelessphone] with [hmphone] ... but [wkphone] wont dial

irfan

sounds like thats what the xcharge system is being set up to do. we can also do this with PayConnect (merchant services portion of Claims Connect, dentalxchange.com)... we can log in, see previous batches... only the last 4 numbers are show on a CC#, and we can send a recurring payment that way, or ...

irfan

open dental doesnt seem to tax a server much since each client computer runs its own software, and just accesses the database. your imaging could be different. we use a Dell T310 poweredge, it hasnt had any issues. loaded with a raid card, redundant HDDs, xeon processor, it came to $950.. not mch mo...

irfan

id imagine youd need an encrypted system for that, something that doesnt reveal the card number to a user but can still process it

irfan

I dont have it, but I would put my money on the Pogo for iPad working on the ipad.

amazon reviews are generally positive, with the lower reviews seeming to be about petty things.

http://www.amazon.com/Ten-One-Design-Sk ... roduct_top

irfan

Be very aware to not waste your money buying stylus pens for the iphone/ipad. Reason: they are capacitive touch screens, must use a finger for electric conductance, and special capacitive styluses are rare! http://en.wikipedia.org/wiki/Touchscreen If you do go out and buy some styluses that actuall...

irfan

2 screens are a life saver. my front desk is not computer savvy, she dreaded 2 screens... i hooked it up anyways and in 5 seconds she was in love with it. windows 7 makes it so simple.

irfan

wow that was simple. thanks.

irfan

Im trying to set up a 20% discount fee schedule... so far ive been having to select the new few schedule, compare it to the standard schedule side by side, and manually calculate 20% for each fee. is there a way to export the standard schedule as an excel file so i can just run a 20% calculation, an...

irfan

I did do that.. but I will change my gmail names to have a capital letter and try that out

edit: created a new user "PolarisDentalCare@polarisdentalcare.com" With first name Polaris last name Dental Care... inbox name shows as "polarisdentalcare". not good, but acceptable.

irfan

Ya thats how we have it now... but it would show up as "drirfankhan" ... still looks pretty unprofessional... it wont even shwo the "@gmail" or "@polarisdentalcare.com" (my polarisdentalcare.com is thru gmail apps)

irfan

Ive set the senders email address... but in the inboxes where it would normally show a first/last name like "Irfan Khan" it doesnt, just the first part of the email address. In email clients like outlook, etc, you set what you want your name to displayed as, i dont see that option.

irfan

damnit just upgraded the computers to 7.8.3 hoping to use the mobile version! didnt realize it wasnt running yet

irfan

when you send an email, what does the senders name show up as in the recipients mailbox?

irfan

I just noticed this... when my front desk sends an email it just shows up in the inbox as the first portion of the email address, eg if the smtp email address we set up for outgoing was "irfan@polarisdentalcare.com" and my gmail settings are set to show my full name Irfan Khan, then the recipients i...

irfan

looks good. the phone numbers would be a big help for when i forgot to make calls from the office. wish there was a bit more functionality though, like creating new appointments. my front desk would love that. looks like this is mainly to be used as an appointment viewer?

irfan

im interested in the web based mobile version... anyone try this out yet?

irfan

didnt realize i was able to type directly into the static text boxes. Tested it out, that should do the trick. Thanks

irfan

Im creating a refusal of Tx sheet and cant figure out how to make a field that I can edit during the appointment.. to fill in the specifics that the pt is refusing. Id like to be able to pull up the sheet with certain info already in there (static text), but before having the pt sign it i want to be...

irfan

gotcha... seems like i have to go through and hit "dont substitute" for a lot of plans... would be easier if i could force it to substitute instead of the force it to NOT substitute... with the current setup forgetting to check that would mean the patient owes more money, id rather the patient pay t...

irfan

oh yes the prompts are great, especially the multiprompts.. you can set it up so they go in the order of the appointment and make it pretty idiot proof for your assistants. takes a dozen clicks or so, bu no typing needed on their part, and you can make sure they never miss a step.

irfan

I try to change the substitution codes (under "list"-"procedure codes"- then double click a code to bring up its details)...

but this seems to change is across the board for all plans, not just certain ones.

irfan

it was $70 cheaper per machine (7) and I didnt think id need the extra Pro features... guessed wrong. but the $90 upgrade, if i do it, is only a $140 mistake for the whole office

irfan

They don't log in with admin rights, was having issues with updating and I didn't want to give admin rights...haven't tried in a while though so maybe it isn't an issue

irfan

here you go:

http://www.opendental.com/manual/autonotes.html

irfan

Question- how do you set it up so you can have an alternate code in the first placE? metlife downgrades 2391,2,3 etc to amalgam fees, and i can charge the remaining contracted amount to patient. How is that setup? I edited the "allowable" fees for metlife but apparently that doesn't change anything ...

irfan

same problems with my fujitsu.. which i think has the same resolution as yours (1024*768). Its been a good tablet jsut cant use it in portrait (its ideal) mode.

irfan

if you are just clicking then you cant verify that you actually signed it yourself... you could add an autonote to click for your initials to go in the note automatically, but i would think that you would want your own unique signature so no one forges your name.

irfan

Ive looked ay the motion ones, new is too pricey.

TheI hdd is too small you can upgrade as needed on your own. Or carry another with you. Or preload o images the night before unless your see walkins

irfan

thanks for the reply. i'll let my receptionist know that asap so she doesnt freak out

irfan

ive been using logmein to log into the server from home... havent tried it in a LAN environment though, hope its way faster than WAN though. Ive heard it just needs the internet for a connection to be made then its all done directly, if thats the case it could be good to use.

irfan

there is a working bridge now? We've been using the webportal, signed on initially b/c we were told a bridge was available, then after we signed on they said it would be available the next week... that was in october.

irfan

just updated OD tonite to the latest stable build... no production numbers are shown at all now in the daily production box in the appt view?

irfan

thanks for the link.

I didnt realize that remote desktop was disabled in windows 7 home premium, which i have. might have to fork over the $80 to upgrade to pro

irfan

I got the Fujitsu Stylistic, and its been ok.. but i cant use it effectively in portrait mode with kind of sucks since the right hand of all the forms and sheets have wasted space meaning the pts have to scroll a lot, which is awkward with a pen. Im going to resort to having laminated paper copies o...

irfan

Ive searched the main page and the forums, maybe im missing something... but is there a change log for the updates? I ask because although every 2-3 weeks i'll run through and update all the computers, but if the change is major or minor my update schedule can change. Its a pain to walk to 8 differe...

irfan

is there any work around to getting it to show your office # instead of GV #? I dont know if its even legal though but it is infact using your office phone to make a call isnt it? so really that shouldnt be spoofing.

irfan

we've been having the same issue.. the net on the right is not any number we can calculate, its certainly not the correct production after writeoffs.

irfan

that took care of it, thanks.

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