Lost my data

dentalconsulting · Post by **dentalconsulting** » Mon Sep 22, 2014 7:10 pm

Hi,

Recently as today I lost my data of open dental. I am trying to get it back, but I don't have a daily backup. There is another way I can recover my data.

Post by **jsalmon** » Mon Sep 22, 2014 8:14 pm

Hello dentalconsulting,
When was the last time you upgraded your version of Open Dental? Often times an automatic backup is made when you upgrade Open Dental.

You have absolutely no back ups at all? Backing up patient data is critical, as well as a requirement for HIPAA compliancy. We supply a tool to help with creating backups. Here's a link to how our tool works just in case you didn't know about it:
http://www.opendental.com/manual/backuptool.html

dentalconsulting · Post by **dentalconsulting** » Tue Sep 23, 2014 5:08 am

Thank you Jason I will try to get back my data.

Justin Shafer · Post by **Justin Shafer** » Wed Sep 24, 2014 6:22 pm

Fishy. Very... Fishy.

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Lost my data

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