I set up the mobile web access last week. We were previously using the mobile sync app.
I noticed this morning that several appts that were either marked cancelled (broken) or sent to the unscheduled list still show up on the mobile web and look like they are still scheduled. They aren't on the actual schedule, only showing up on smartphone.
Canceled, unscheduled appt still showing in mobile web
- Hersheydmd
- Posts: 705
- Joined: Sun May 03, 2009 9:12 pm
Canceled, unscheduled appt still showing in mobile web
Robert M Hersh DMD, FAGD
Univ. of Penn 1982
Brooklyn, NY 11234
https://www.facebook.com/pages/Robert-M ... 1471599429
Univ. of Penn 1982
Brooklyn, NY 11234
https://www.facebook.com/pages/Robert-M ... 1471599429
Re: Canceled, unscheduled appt still showing in mobile web
Thanks for letting us know.
What version of Open Dental are you using? I'll pass this up the chain and we will look in to it for you.
What version of Open Dental are you using? I'll pass this up the chain and we will look in to it for you.
Entropy isn't what it used to be...
Arna Meyer
Arna Meyer
- Hersheydmd
- Posts: 705
- Joined: Sun May 03, 2009 9:12 pm
Re: Canceled, unscheduled appt still showing in mobile web
14.3.23.0Arna wrote:Thanks for letting us know.
What version of Open Dental are you using? I'll pass this up the chain and we will look in to it for you.
Robert M Hersh DMD, FAGD
Univ. of Penn 1982
Brooklyn, NY 11234
https://www.facebook.com/pages/Robert-M ... 1471599429
Univ. of Penn 1982
Brooklyn, NY 11234
https://www.facebook.com/pages/Robert-M ... 1471599429
Re: Canceled, unscheduled appt still showing in mobile web
Verified this bug and added it to our bug tracker for versions v15.1 and v14.3.
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx
The best thing about a boolean is even if you are wrong, you are only off by a bit.
Jason Salmon
Open Dental Software
http://www.opendental.com
Jason Salmon
Open Dental Software
http://www.opendental.com
Re: Canceled, unscheduled appt still showing in mobile web
Fixed and will be released with v14.3.33 and v15.1.9
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx
The best thing about a boolean is even if you are wrong, you are only off by a bit.
Jason Salmon
Open Dental Software
http://www.opendental.com
Jason Salmon
Open Dental Software
http://www.opendental.com