Recall List Sort by Billing Type not working

Hersheydmd · Post by **Hersheydmd** » Tue Apr 28, 2015 7:12 am

I want to separate my prophy & exam recalls but when I set it to Sort by BillingType and Refresh, the resulting list is identical to the Sort by DueDate. Only the Alphabetical sort changes the list.
v. 14.3.23

Arna · Post by **Arna** » Tue Apr 28, 2015 9:26 am

I tried to reproduce this and couldn't. Are you changing billing type in the Family module from Standard Account to something different? The type of recall won't affect the sort order in this case.
I would be happy to take a look at your data to troubleshoot.

Hersheydmd · Post by **Hersheydmd** » Wed Apr 29, 2015 8:12 pm

Ana, never mind, I realize the mistake. I was clicking on Sort:BillingType, and thinking it was Recall Type.

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Recall List Sort by Billing Type not working

Recall List Sort by Billing Type not working

Re: Recall List Sort by Billing Type not working

Re: Recall List Sort by Billing Type not working