cannot find or create the font. on statement PDFs

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Thesorrowthefury
Posts: 4
Joined: Thu Apr 18, 2019 9:53 am

cannot find or create the font. on statement PDFs

Post by Thesorrowthefury » Fri Jun 28, 2019 4:08 pm

When i print my monthly statements from manage then billing, i create a bunch of PDF statements. The issue i have having is that the output text from the look is either elongated letters of a different font. or just dots. any help with this?
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Tom Zaccaria
Posts: 361
Joined: Mon Feb 25, 2008 3:09 am

Re: cannot find or create the font. on statement PDFs

Post by Tom Zaccaria » Sun Jun 30, 2019 4:29 am

1. Check that you have the proper printer selected.
2. What are you using to view PDF files? We use Acrobat Reader DC. It's free.

drtmz
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Thesorrowthefury
Posts: 4
Joined: Thu Apr 18, 2019 9:53 am

Re: cannot find or create the font. on statement PDFs

Post by Thesorrowthefury » Mon Jul 01, 2019 7:34 am

yes i am using acrobat DC free.
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