Salutation in quick letters

[fishdrzig]

Any idea why the salutation in quick letters only pulls in Mr. and Mrs. and not the last name?

[jordansparks]

Did you put somthing into the salutation field in the patient edit windows? If you put "Mr" in that field, then I would expect the letter to show "Dear Mr".

[fishdrzig]

So, I should enter (into the patient information screen) Mr. and (patients last name) in order for this to work properly?

[jordansparks]

Right. Whatever you put in that blank will override all other logic. If you leave it empty, then OD will attempt to piece together a nice salutation from other fields.