e-claims submission problems? RESOLVED & FIXED thank you

[corneredge]

hi Jordan,

This past week, I've been having a little problem in sending an e claim to emdeon. under the send claims button, this pops up. it's been working fine all along, and then recently this happens...any assistance will be appreciated. thank you

"cannot create a file when that file already exists"
"error sending"


self compiled open dental 5.0.11
non tech support subscription
xp pro sp3

[jordansparks]

Look in your emdeon output folder as specified in the clearinghouse setup. Delete the claim file.

[corneredge]

Thanks Jordan... that did the trick. no more errors.

don't know what could have caused it...probably i recopied my backups by accident and had duplicate claim forms...but all is well now. thank you again for your assistance.