a complex billing situation

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thatODguy
Posts: 50
Joined: Tue Nov 13, 2007 11:19 am

a complex billing situation

Post by thatODguy » Wed Oct 29, 2008 3:35 pm

I do not use insurance estimates in my billing because I do surgeries only and most of my patients have used up their deductible, they get very confused when looking at the billing statements. Now when I try to send out the billing statements, I check "don't send if claim is pending", but I still see patients with a pending claim show up on the billing statements (I think its because InsPending=0). So is there a way to still use insurance estimates and do not include the pending claims for the billing statements? If there is a workaround or a fix that would be wonderful. Thank you very much.

-thatODguy

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jordansparks
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Posts: 5770
Joined: Sun Jun 17, 2007 3:59 pm
Location: Salem, Oregon
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Re: a complex billing situation

Post by jordansparks » Wed Oct 29, 2008 9:04 pm

I just added it as a feature request as:
Improvement to billing statements, "don't send if claim is pending"

So you can go vote for it now.
Jordan Sparks, DMD
http://www.opendental.com

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