Recall Postcard Variables

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sparkly
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Joined: Tue Jun 26, 2007 8:13 pm
Location: IL

Recall Postcard Variables

Post by sparkly » Thu Jan 29, 2009 8:03 am

As saavy requested, the Date variable is present but the Time variable has gone missing. Does anyone have any interest in adding a Patient NAME variable, especially for the email recall?

A person's email is usually generic (not usually their first and last name) and there's no way to automate the name of the person that's getting the recall notice (no name/address on emails like postcards). PLus, several people in the household share an email...sending an email to the husband with no name listed could mean that 4 other family members may be due for recalls.

If this has already made it to the Request list, please let me know.

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jordansparks
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Re: Recall Postcard Variables

Post by jordansparks » Fri Jan 30, 2009 5:54 am

There never was a time on recall cards. They are telling the patient the date they are due for their recall, but there is no actual appointment yet, so no time can be listed.
Jordan Sparks, DMD
http://www.opendental.com

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