Version 6.4.3
In the manual, it noted that a unique commlog entry will be recorded when a reminder is sent, differentiating between a 1st, 2nd, or 3rd reminder. When I tested this by sending a 1st, 2nd, then a 3rd, I got the same commlog entry for all: "Sent recall notice: 4". Does the 4 refer to something else (email vs postcard vs phone call) and is this still a planned feature to track the reminder # (1st, 2nd, 3rd) in the commlog entry correctly?
Commlog entry for recall reminder
- jordansparks
- Site Admin
- Posts: 5770
- Joined: Sun Jun 17, 2007 3:59 pm
- Location: Salem, Oregon
- Contact:
Re: Commlog entry for recall reminder
I'll put it down as a bug until I can research it.
Jordan Sparks, DMD
http://www.opendental.com
http://www.opendental.com
- jordansparks
- Site Admin
- Posts: 5770
- Joined: Sun Jun 17, 2007 3:59 pm
- Location: Salem, Oregon
- Contact:
Re: Commlog entry for recall reminder
Having trouble duplicating it. Are you sending email, postcard, labels, or what? What buttons are you pushing?
Jordan Sparks, DMD
http://www.opendental.com
http://www.opendental.com
- jordansparks
- Site Admin
- Posts: 5770
- Joined: Sun Jun 17, 2007 3:59 pm
- Location: Salem, Oregon
- Contact:
Re: Commlog entry for recall reminder
I think I found it. Email, right? Fixed.
Jordan Sparks, DMD
http://www.opendental.com
http://www.opendental.com