Billing Statements

[Toothdr97]

This may be a dumb question, but we are now going on 5 years of our new practice and it seems when we do the billing statements that some patients have 7 and 8 pages. Is there anyway to change the dates on these. We have it set to do the last 45 days but when we print, I have some families that the statements can be up to 10 pages. Do we need to "close out" the year or what? Any help would be greatly appreciated.
Thanks

[jordansparks]

You are doing your bills from the billing window, right?
http://www.opendental.com/manual/billing.html
At the middle right of that first screenshot is a date range. You say you are setting that and it's getting ignored? If so, what specific version are you on?

[Toothdr97]

Yes, monthly. But we do generate one when the insurance claim comes thru with payment. We do this to lessen the billing on the first. Trying to get the money in faster

[jordansparks]

You'll probably need to call us. We will need to look at your version and at your date range settings.