Trial Version Mysql install error

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DRJ
Posts: 5
Joined: Thu Jun 14, 2012 6:40 pm

Trial Version Mysql install error

Post by DRJ » Thu Jun 14, 2012 7:23 pm

Im install the trial version for the first time on my "server", win7 ultimate. OD installs with no issues but Mysql 5.5 gives the following error and will not install. I am running as admin.

Could not access network location \Hewlett-Packard\\.

???

Thanks

DRJ
Posts: 5
Joined: Thu Jun 14, 2012 6:40 pm

Re: Trial Version Mysql install error

Post by DRJ » Fri Jun 15, 2012 6:12 am

*********SOLUTION*********
Chat support fixed the issue.

With HP machines there is a registery setting that has to be deleted or it can block open dental / mysql from installing correctly.

The location: regedit from cmd...... hkey_local_machine/software/microsoft/windows/currentversion/uninstall

click on the uninstall directory and search for installlocation. you will see on the right name: installlocation type: reg_sz data: hewlett packard.

This needs to be deleted. once deleted uninstall open dental and then reinstall. everything should work correctly.

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