Web Service Question

[HNSLLC]

Hello, my name is Anthony and I'm new to the forum. I have been playing with the trial version of OD and have configured the Web Service, however when I try to make the connection from a workstation/client, I receive an invalid user or password. I am using root with no passwordto test this. The credentials are also set in the xml file as well. Any ideas as to what I could be missing?
Thanks in advance

[jordansparks]

First, let me point out that very few users attempt the web service. I'm curious why you think you need it. But having said this, in answer to your question, all I can suggest is to go through the instructions one more time looking closely for errors. It also helps if you are already very familiar with MySQL and with IIS.

[HNSLLC]

Dr. Sparks,

I run a technology consulting firm. I have clients in the healthcare vertical market, including dentists. I am familiar with many of the practice management software packages and am always testing features. I was simply looking to test the webservice feature of Open Dental. I would consider using this as a way to access the application remotely, or to offer it as a cloud product, obvioulsy with additional security measures in place such as SSL. I can always go the Terminal Services route or web-enable it if need be. I just wanted to test the feature since it was offered. I have read thru the instructions several times and am very familiar with both MySQL and IIS. The connection is made, but for some reason it will not accept the credentials. I have even tried creating additional user accounts and using them and none of them worked. Just wondering if someone has run into the same problem and there is a workaround or something not documented.

Thanks,

Anthony

[jordansparks]

No, I can't think of anything. My best guess is that the mysql user is set up wrong.
http://www.opendental.com/manual/passwordsmysql.html