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Some eConnectors may be unavailable

Posted: Wed Apr 10, 2024 9:44 am
by SLeon
We are aware of an issue impacting some customer's eConnectors. Applications utilizing the Local and Service API should not be impacted. I will update this thread once the issue is resolved. Also see announcement on our main page https://www.opendental.com/index.html.

Re: Some eConnectors may be unavailable

Posted: Wed Apr 10, 2024 12:02 pm
by SLeon
All eConnectors should be functioning properly at this time.

Re: Some eConnectors may be unavailable

Posted: Mon Aug 05, 2024 2:27 pm
by joergzastrau
Hi,

We observed slow responses using eClipboard during the last few months (dedicated tablet computer). Today, we falled back to paperwork because the response time dropped to minutes rather than seconds. We're located in Germany (what might contribute to the problem).

With best regards

Joerg

Re: Some eConnectors may be unavailable

Posted: Mon Aug 12, 2024 10:49 am
by SLeon
If you are experiencing issues with eClipboard, I recommend having the dental office call support.