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Request to Enable 'Other' Claim Type in Open Dental API
Posted: Mon Jun 16, 2025 5:59 am
by shripati.ukirde
Dear Open Dental API Team,
I’m encountering an issue while attempting to create a claim with the claim type Other. The API returns a Bad Request error with the following message: "ClaimType may only be set to 'P', 'S', or 'PreAuth'."
https://www.opendental.com/site/apiclaims.html
Would it be possible to update the API to support claims with the Other claim type? Please let me know if any additional information is needed.
Thank you for your time and assistance.
Re: Request to Enable 'Other' Claim Type in Open Dental API
Posted: Tue Jun 17, 2025 8:34 am
by justine
shripati.ukirde wrote: ↑Mon Jun 16, 2025 5:59 am
Dear Open Dental API Team,
I’m encountering an issue while attempting to create a claim with the claim type Other. The API returns a Bad Request error with the following message: "ClaimType may only be set to 'P', 'S', or 'PreAuth'."
https://www.opendental.com/site/apiclaims.html
Would it be possible to update the API to support claims with the Other claim type? Please let me know if any additional information is needed.
Thank you for your time and assistance.
Good morning shripati.ukirde,
I have added looking into enhancing claims to support ClaimType Other, to the API development list.
Thanks!
Re: Request to Enable 'Other' Claim Type in Open Dental API
Posted: Wed Jun 18, 2025 5:47 am
by shripati.ukirde
Hello Justine
Thank you for considering this request. I have one more question: Will we support medical claims as well, or only Other claim types?
Re: Request to Enable 'Other' Claim Type in Open Dental API
Posted: Wed Jun 18, 2025 10:37 am
by justine
shripati.ukirde wrote: ↑Wed Jun 18, 2025 5:47 am
Hello Justine
Thank you for considering this request. I have one more question: Will we support medical claims as well, or only Other claim types?
Hello shripati.ukirde,
Claims can be very complex. It is pretty rare to use 'Other' (3 or more dental insurance plans) or 'Medical' (oral surgery or hospital) claim types. Are you asking out of curiosity, or do you have an API use case?
Thanks!
Re: Request to Enable 'Other' Claim Type in Open Dental API
Posted: Tue Jun 24, 2025 6:11 am
by shripati.ukirde
Hello Justine
Currently, we have a use case for Other Claim Type. As Open Dental software supports medical claims, just ask if we will support that or not.
Re: Request to Enable 'Other' Claim Type in Open Dental API
Posted: Tue Jun 24, 2025 10:47 am
by justine
shripati.ukirde wrote: ↑Tue Jun 24, 2025 6:11 am
Hello Justine
Currently, we have a use case for Other Claim Type. As Open Dental software supports medical claims, just ask if we will support that or not.
Hello shripati.ukirde,
While we're researching adding 'other' claim type, we can also research the feasibility of 'medical' claim type. However, from my understanding, both use cases are very small.
Thanks!