Help on insurance est

[jfd2]

Hello all,

I just found out that some of the code the insurance estimate is always zero. and then cause the ins rem calculation wrong. please help on how to solve this?

thanks very much

jfd

[jordansparks]

That's a complicated question. Probably best handled over the phone/web.

[jfd2]

Thanks, Dr. Sparks.

I checked all insurance categories and benefit cateogories. and looks like fine. but they are some code still zero, like D9110 (palliative) the percentage is always zero due to the percentage is zero. but I do not know where to change the percentage. i tried the code, cat etc and did not work.

I did go through all manual related to this. but still not able to change the zero percent by default. of course we can change chart by chart.

Best regards,

jfd

[Jorgebon]

Go to Setup and then Insurance Categories. Now double click on the gray line that says "adjunctive". Verify that it says 100 for Default Percent.
Jorge Bonilla, DMD

[jfd2]

thanks, I verifed that is 100 and still not working.

Also, I got another issue with the ins est. that there is a allowed amount for certain code was there. and I have no idea where was this was set. can you tell me which way to get ride of the allowed amount?

thanks

Jfd