"Hygiene" messaging button

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canyonfalls1
Posts: 9
Joined: Tue Aug 07, 2012 4:37 pm

"Hygiene" messaging button

Post by canyonfalls1 »

Hello

We recently set up speakers in our office and are really enjoying the messaging functions for our doctor, assistant, and hygienist. However, there is no audio file available to announce to hygiene. I've tried creating my own .wav and .mp3 files but they still aren't loading.

Can someone help point me in a direction or send me a link to a working file that they've found useful? It's really frustrating for our hygienist to have to keep on looking at her screen to see if there is a message button flashing for her since there is no "hygiene" announcement

Thanks a bunch! :D
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Arna
Posts: 444
Joined: Tue Jul 09, 2013 3:16 pm

Re: "Hygiene" messaging button

Post by Arna »

We have a wav file we can send to you. Feel free to call our support line and we'll even load it for you.
(503)363-5432
Entropy isn't what it used to be...

Arna Meyer
canyonfalls1
Posts: 9
Joined: Tue Aug 07, 2012 4:37 pm

Re: "Hygiene" messaging button

Post by canyonfalls1 »

Thanks Aran, that worked great!
Jay
Posts: 272
Joined: Fri Aug 06, 2010 10:01 am

Re: "Hygiene" messaging button

Post by Jay »

@arna: Where are these files to be saved?
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Arna
Posts: 444
Joined: Tue Jul 09, 2013 3:16 pm

Re: "Hygiene" messaging button

Post by Arna »

I had some recorded internally. I will be working with our Technical Writer to upload them to our website. See http://opendental.com/manual/messages.html for a download of extra sound bytes.
Entropy isn't what it used to be...

Arna Meyer
Jay
Posts: 272
Joined: Fri Aug 06, 2010 10:01 am

Re: "Hygiene" messaging button

Post by Jay »

Thanks!
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