email will not authenticate

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ramzi
Posts: 46
Joined: Sun Jun 01, 2008 9:39 am

email will not authenticate

Post by ramzi »

I use GMAIL linked to my OD to send emails

I changed my GMAIL password yesterday

I updated the new password in OD (setup>email>)

but emails are not being sent

error states that its not being authenticated (code 5.5.1)

im sure the password is correct

any idea what im doing wrong?

thoughts? advise? thanks
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jsalmon
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Joined: Tue Nov 30, 2010 12:33 pm
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Re: email will not authenticate

Post by jsalmon »

You might try changing your port in OD from 587 to 465
The best thing about a boolean is even if you are wrong, you are only off by a bit.

Jason Salmon
Open Dental Software
http://www.opendental.com
ramzi
Posts: 46
Joined: Sun Jun 01, 2008 9:39 am

Re: email will not authenticate

Post by ramzi »

port change did not work


i am stumped


ive done this before with no problems??


any other thoughts?
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Arna
Posts: 444
Joined: Tue Jul 09, 2013 3:16 pm

Re: email will not authenticate

Post by Arna »

Gmail will sometimes require 2 Step Authentication. Did you turn that on?
Entropy isn't what it used to be...

Arna Meyer
ramzi
Posts: 46
Joined: Sun Jun 01, 2008 9:39 am

Re: email will not authenticate

Post by ramzi »

im not sure how do i do that?
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