Custom Recalls

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cheroxy
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Custom Recalls

Post by cheroxy » Wed Mar 11, 2015 3:55 pm

I have created a few recalls for codes like implants and root canals to do a followup visit. I just noticed that the recall is triggered when the code was entered as "existing other" treatment. Is there a way to make this only show up for treatment done? If not, I think the best option would be to make an automation popup that tells us to manually create that recall. Any other suggestions?
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Arna
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Re: Custom Recalls

Post by Arna » Wed Mar 11, 2015 5:13 pm

Interesting...
What version of Open Dental are you using? I am going to try and reproduce that now. I'm not sure if there is a deliberate reason why EO treatment triggers recall. Perhaps an engineer may be able to provide insight?
Entropy isn't what it used to be...

Arna Meyer
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cheroxy
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Re: Custom Recalls

Post by cheroxy » Thu Mar 12, 2015 7:18 am

I am using 14.3.17.0
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