TWAIN interface error when using Microtek Scanner

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thatODguy
Posts: 50
Joined: Tue Nov 13, 2007 11:19 am

TWAIN interface error when using Microtek Scanner

Post by thatODguy »

Got the following error message when trying to scan an image from the Microtek 9800 scanner:

EZTW: Memory Transfer Mode not supported

Has anyone seen this issue?

I'm using OD version 5.3. I read 5.4 uses a new TWAIN version. Is this issue related to the old TWAIN interface?
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jordansparks
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Post by jordansparks »

Have you successfully used this scanner in the past? Upgrading to 5.4 seems like a sensible next step.
Jordan Sparks, DMD
http://www.opendental.com
richardwaite
Posts: 57
Joined: Thu Nov 15, 2007 6:51 am

Post by richardwaite »

We had this problem as well with the Microtek 9800XL, and 5.4 does scan correctly. I think it was mainly an issue of the old TWAIN dll.
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