Copying/Pasting Provider Schedule

[Mgostigian]

I'm starting to think I have a defective copy of Open Dental or something.

I go to Setup - Schedules. Copy a day that has the schedule correct. Paste it into a different day. But it does not show up in the appointment view. It shows it copied the day. It shows it pasted the day. But when I go to the appointment view it is no different. Same happens when I copy/paste for the week also. Am I skipping a step somewhere?

[dgraffeo]

When you paste the day, go into it and make sure that you have an operatory assigned to that time period. For example, if you have a provider named Prov1 and an operatory named Op1, in the schedule for a particular day you should see Provider of Prov1 and Ops as Op1. When you go back to the Appointment Module and refresh it, it should show the provider as being scheduled for that time (based on provider color that you have set up)

[cmcgehee]

Recently we've been having a lot of calls where people copy pasted the schedule and nothing happened. Usually it was because there were no providers selected. In early versions of 16.3 (and maybe 16.2 also), the Schedules window loaded with no providers or employees selected, so clicking copy paste didn't do anything because no providers or employees were selected. We added a preference to have all selected when loading the window in 16.3.29.

[KevinRossen]

We added a preference to have all selected when loading the window in 16.3.29.

That's good! I really don't like the schedule defaulting to having nothing loaded.