Review request generation options

For users or potential users.
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ramzi
Posts: 46
Joined: Sun Jun 01, 2008 9:39 am

Review request generation options

Post by ramzi »

I currently use a third party software that sends out Google review requests

I’m looking to find a way to do them they open dental directly or use another software

Can someone give me guidance as to options for:

1. Third party softwares that generate review requests and have intervention with OD

2. If there is a way to do it directly thru OD without the use of any third party software

Thanks
SLeon
Posts: 605
Joined: Mon Mar 01, 2021 10:00 am

Re: Review request generation options

Post by SLeon »

Good morning,

To your second point, you can use Open Dental's 'General Messages' feature. Some offices set up a rule to send a text at the end of an appointment. You can customize this message, and direct them to a Google review, for example. Please see https://www.opendental.com/manual/gener ... setup.html for more information on this eService.
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