Registration key

For users or potential users.
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fishdrzig
Posts: 433
Joined: Tue Oct 07, 2008 12:46 pm

Registration key

Post by fishdrzig »

I want to load OD on another home computer so I can verify my backup, how do I obtain the Registration key?
murmsk
Posts: 177
Joined: Mon Jun 18, 2007 11:14 am
Location: Monmouth IL

Re: Registration key

Post by murmsk »

you don't need one
steve
fishdrzig
Posts: 433
Joined: Tue Oct 07, 2008 12:46 pm

Re: Registration key

Post by fishdrzig »

Well, the boxes for the registration key pops up and won't let me in, so I guess I do
drtbar
Posts: 81
Joined: Wed Dec 26, 2007 6:43 pm
Location: Muskegon, MI

Re: Registration key

Post by drtbar »

Install opendent using the install file from your backup. Then I don't think it will ask for a key.
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jordansparks
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Location: Salem, Oregon
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Re: Registration key

Post by jordansparks »

The registration key is in your database. So once you install the same version of OD and restore the database, the registration key will not pop up. You may have to do the restoration manually as described in the backup page.
Jordan Sparks, DMD
http://www.opendental.com
fishdrzig
Posts: 433
Joined: Tue Oct 07, 2008 12:46 pm

Re: Registration key

Post by fishdrzig »

I have the registration key and am now in OD, but it says not authorized for backup?
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Jorgebon
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Location: Mayaguez, PR
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Re: Registration key

Post by Jorgebon »

You have to edit the security settings under SETUP/SECURITY
Jorge Bonilla DMD
Open Dental user since May 2005
fishdrzig
Posts: 433
Joined: Tue Oct 07, 2008 12:46 pm

Re: Registration key

Post by fishdrzig »

Well, I simply called the conversion guys and they walked me through it, all fixed.
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jordansparks
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Re: Registration key

Post by jordansparks »

Our conversion department is not supposed to be answering the phone for this sort of issue. But glad you got some help.
Jordan Sparks, DMD
http://www.opendental.com
fishdrzig
Posts: 433
Joined: Tue Oct 07, 2008 12:46 pm

Re: Registration key

Post by fishdrzig »

I couldn't solve the problem on my own or through the forum so I called them, it took them seconds to fix.
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jordansparks
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Re: Registration key

Post by jordansparks »

Our "support" department is very different from our "conversion" department. I wasn't discouraging you from calling our support department. I was trying to discourage others from directly asking for our conversion department.
Jordan Sparks, DMD
http://www.opendental.com
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