Open Dental Forum

1. Does anybody know why with 5.7 $0.00 is displayed for every item in a fee schedule that was previously left blank?
2. And why now a fee left blank on copay fee schedules no longer gets filled in with default fee schedule values. Like happens with PPO schedules?

The problem arises for things like "in office bleaching" which no insurance pays for. So the copay fee schedule is left blank and in previous versions the fee was filled in by the default fee schedule. This does work properly with PPO fee schedules but not with Copay’s starting in version 5.7

If I understand correctly, if we contract with an insurance plan and they don't cover a certain procedure, we are allowed to charge our default fee schedule. I could manually go and put my default number in to every copay fee schedule but I feel that is incorrect because it is not part of their fee schedule and would require a lot more work to update the 30 fee schedules I already must maintain.

Thanks!
I love OD

I have duplicated the problem. I'm looking into it further right now. I think it's a side effect of the bug fix that we released on 7/24/08 to fix a different problem.

The fix has been posted. Sorry about the hassle.

Thanks, I tried the patch in the $0's are back to blank.

However what about my second qwestion? Anybody else see this as a problem (on copay plans default fee not filling in when pt fee schedual has no value like does happen with PPO's.)

Thanks!