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Updates another question. Sorry.

Posted: Thu Oct 09, 2008 10:33 am
by jonesrdh
So I was trying to help the receptionist out by researching an easy way to make labels for mass mailings. I see in the online index that there is a laser label feature, however I don't see it on our open dental.

So that led me to assume we needed to do an update. I went to help/update/check for updates and it says we are running the current version but we are running version 5.2.15.0. It looks like there are several versions after that when I look at the online help. How can I update to the most current version?

Re: Updates another question. Sorry.

Posted: Fri Oct 10, 2008 6:25 am
by wjstarck
You could download the current trial version (5.7.16 currently) and run the installer. Make sure you shut down all workstations, run the database maintenance tool (Tools > Database Maintenance) and backup your current database (C:\mysql\data\opendental) and OpenDentImages folder before you run the installer.

Once you have 5.7.16 up and running, run the database maintenance tool again, backup again, and then go to Help > Update in OD. That will automatically download and upgrade your install, which will get you up to the latest version, which is 6.0.4.

Re: Updates another question. Sorry.

Posted: Fri Oct 10, 2008 7:52 am
by jordansparks
Don't do that. Simply call us for the update code.