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Open Dental Claims won't send
Posted: Tue Nov 25, 2008 10:33 am
by glen
I have three work stations and only 1 will send out claims- The other two will post the message on the account as "In Queue" and if click the claim button to send, this message appears " c:\webmdclient\claims\not found" How do I fix this problem- is it Emdeon or Open Dental. Thanks
Re: Open Dental Claims won't send
Posted: Tue Nov 25, 2008 12:50 pm
by Jorgebon
This is probably because you have the webmd client program installed only in the computer that sends the claims. When you try to send from the other computers the webmd program can't be found.
Re: Open Dental Claims won't send
Posted: Tue Nov 25, 2008 2:34 pm
by jordansparks
Re: Open Dental Claims won't send
Posted: Wed Nov 26, 2008 9:52 am
by eiscott
You can use ClaimConnect with OpenDental from any PC you wish. No softare to install and keep updated, one button sends the file.
Best Regards,
Scott