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Registration key
Posted: Sun Dec 28, 2008 3:55 am
by fishdrzig
I want to load OD on another home computer so I can verify my backup, how do I obtain the Registration key?
Re: Registration key
Posted: Sun Dec 28, 2008 9:43 am
by murmsk
you don't need one
Re: Registration key
Posted: Sun Dec 28, 2008 3:27 pm
by fishdrzig
Well, the boxes for the registration key pops up and won't let me in, so I guess I do
Re: Registration key
Posted: Mon Dec 29, 2008 5:18 am
by drtbar
Install opendent using the install file from your backup. Then I don't think it will ask for a key.
Re: Registration key
Posted: Mon Dec 29, 2008 4:34 pm
by jordansparks
The registration key is in your database. So once you install the same version of OD and restore the database, the registration key will not pop up. You may have to do the restoration manually as described in the backup page.
Re: Registration key
Posted: Tue Dec 30, 2008 2:35 pm
by fishdrzig
I have the registration key and am now in OD, but it says not authorized for backup?
Re: Registration key
Posted: Tue Dec 30, 2008 9:05 pm
by Jorgebon
You have to edit the security settings under SETUP/SECURITY
Re: Registration key
Posted: Thu Jan 01, 2009 10:55 am
by fishdrzig
Well, I simply called the conversion guys and they walked me through it, all fixed.
Re: Registration key
Posted: Thu Jan 01, 2009 1:03 pm
by jordansparks
Our conversion department is not supposed to be answering the phone for this sort of issue. But glad you got some help.
Re: Registration key
Posted: Thu Jan 01, 2009 2:29 pm
by fishdrzig
I couldn't solve the problem on my own or through the forum so I called them, it took them seconds to fix.
Re: Registration key
Posted: Sat Jan 03, 2009 7:58 pm
by jordansparks
Our "support" department is very different from our "conversion" department. I wasn't discouraging you from calling our support department. I was trying to discourage others from directly asking for our conversion department.