Open Dental Forum

This new added feature of saving the allowed amounts to the allowed fee schedule makes it too easy to create problems.
I can only figure that a wrong amount was entered at some point.
Now every time an insurance payment is posted to account with that group, the automatic calculation is all screwed up.
Placing the correct fee in the box doesn't seem to correct the issue for future payment posting.
Perhaps a warning that says that the amount entered is different than the current amount and are you sure you want to change it.

C

I think there's a simple thing that could improve this:

Currently, the cursor defaults to the "Allowed" box when you hit the "Enter Payment By Procedure" button. I think it would make more sense to go to the "Ins Pay" box, since it's more likely to be used, which would cut down on people accidentally using the "Allowed" box when they mean to use the "Ins Pay" box.

To savvy: I think, perhaps, you should go to Lists/Procedure Codes, select the Fee Schedule in question and delete the fee for the procedures in question.