Open Dental Forum

What purpose does it serve the program to have a billing type as precollection and collection? Does it use these to run specific reports? Thanks

There are many ways you can pull information by billing type. Sometimes you want to pull a report of all of your patients that are in pre-collections so you can try to contact them one last time before you actually send them to collections officially. Also sometimes you can work with them to pay payments to bring their balance down so they can regain your trust so you can put them back onto "standard account"