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Inactive Patients and various lists
Posted: Wed Mar 04, 2009 3:04 pm
by asanders
Is it possible to automatically delete inactive patients from the various lists created by open dental? For instance, I ran a planned appointment report and it listed a lot of inactive patients. I'd like to have inactive patients automatically removed from the various lists/reports.
Re: Inactive Patients and various lists
Posted: Wed Mar 04, 2009 3:14 pm
by Debbie OD Support
As far as I know when you put a patient to be inactive they will not show up on Recall and Planned Tracker. What report are you pulling? Is this a custom query that was made for you? I don't see any planned appointment reports that you can pull that are hard coded into the program. If you could tell me where you are getting this report.
Re: Inactive Patients and various lists
Posted: Wed Mar 04, 2009 3:59 pm
by asanders
It's the planned appointment tracker. Not custom, just one of the lists/reports accessed with the Recall, ASAP, etc.
Re: Inactive Patients and various lists
Posted: Thu Mar 05, 2009 6:27 am
by Debbie OD Support
What version are you running? I tested it in my system version 6.4.14 (beta) and if I put a patient inactive they will not show up on the Recall or the Planned Tracker.