Page 1 of 1

How can I remove insurance payments without a claim?

Posted: Tue Apr 28, 2009 6:41 pm
by afeuer
I had an insurance claim and attached payment. I decided to delete the claim and accidentally left the insurance payment. Now whenever I click on the insurance payment i get an error. Is there any way I can manually delete the insurance payment?

Thanks for you help,

-Adam

Re: How can I remove insurance payments without a claim?

Posted: Wed Apr 29, 2009 7:45 am
by Debbie OD Support
Try running a database maint. Got to Tools | Database Maint. then close Open Dental and reopen it should get rid of it.

Re: How can I remove insurance payments without a claim?

Posted: Wed Apr 29, 2009 6:55 pm
by afeuer
Thanks! that worked.