Open Dental Forum

Don't remember how it was before version 6.6.... It was just brought to my attention.
Insurance payments are showing on the date payment was received while write-offs shown on the procedure date when choosing "Show Insurance write-offs - Using procedure date". Shouldn't the payment show up on the procedure date as well?

Payments always show on the date the payment was received. I know for a fact that it has always been that way because we have worked hard over the years to make that relationship very solid and rigorous. Writeoffs are a very tricky thing. See the accrual accounting page in the manual for our future plans. Also on the insplan types page, it explains the difference between the two reporting methods. Payments are never handled differently on different reports.