Problem creating deposits with multiple clinics
Posted: Mon Oct 26, 2009 12:07 pm
I'm having some issues creating deposits now that we have 2 clinics on one database. Here's the scenario:
- All insurance checks are processed through a central billing office - but we still create separate deposits for each clinic.
- All patient payments are processed at each individual clinic.
Today I was trying to create a deposit for clinic "A" from the central billing office - insurance payments only. There was a patient payment listed that was entered by someone at clinic "A". I did not want to include that on my deposit - but there's no way to deselect all the lines in either the patient payment list box or the insurance payment list box. It seems there has to be at least one line selected (unless the list is empty of course). So, the only way I could create a deposit for that clinic was to add a fake payment and also a fake negative payment for the same amount to cancel each other out (tried a zero payment but that wasn't allowed). Not selecting any lines in the list needs to be an option.
Also, you can choose to filter patient payments by clinic, but you can't do the same with insurance payments - so you have to manually pick and choose the correct insurance payments to go on that clinic's deposit slip.
- All insurance checks are processed through a central billing office - but we still create separate deposits for each clinic.
- All patient payments are processed at each individual clinic.
Today I was trying to create a deposit for clinic "A" from the central billing office - insurance payments only. There was a patient payment listed that was entered by someone at clinic "A". I did not want to include that on my deposit - but there's no way to deselect all the lines in either the patient payment list box or the insurance payment list box. It seems there has to be at least one line selected (unless the list is empty of course). So, the only way I could create a deposit for that clinic was to add a fake payment and also a fake negative payment for the same amount to cancel each other out (tried a zero payment but that wasn't allowed). Not selecting any lines in the list needs to be an option.
Also, you can choose to filter patient payments by clinic, but you can't do the same with insurance payments - so you have to manually pick and choose the correct insurance payments to go on that clinic's deposit slip.