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call back list

Posted: Mon Feb 15, 2010 9:27 am
by jrpappy
with Softdent, we used to be able to assign a call back to certain procedures and then generate a list at the end of the day.

Would it be possible to automatically assign certain completed procedures to the task list with a predetermined deadline interval, or is this something that should be done on the recall list?

Re: call back list

Posted: Mon Feb 15, 2010 1:39 pm
by jordansparks
We haven't specifically tried to program a feature to create a call back list for the end of the day. So any strategy that you choose is going to be a little clumsy. I would probably say the easiest is to manually put them on a task list throughout the day. That sounds like a good request, and I have some ideas on how we could implement it.

Re: call back list

Posted: Wed Feb 17, 2010 7:43 am
by jrpappy
thanks Jordan. As I am a new user (and very pleased!) I'm not sure how to proceed. Do I formally request this feature now?

Re: call back list

Posted: Wed Feb 17, 2010 8:42 am
by jordansparks
Right. http://www.opendental.com/manual/featurerequests.html That request might already exist, so be sure to search for it using as many keywords as you can. Like "task", "call", and "day".