website down?

[afeuer]

Haven't been able to get on the website today. Everything ok?

Edit - Sorry for the post... I put this up here when I was still getting the internal 500 error or whatever. Just wanted to make sure it was known.

-Adam

[nathansparks]

Sorry about the website being down, godaddy is really a poor choice for hosing our website it turns out. They tell me now that 48-72 hours is reasonable downtime, thought their website state 99.9% guaranteed uptime.

Website is up now, locally hosted at our HQ until we find something redundant.

[afeuer]

We had a pretty bad experience with godaddy as well. I guess Super Bowl ads aren't everything...

-Adam

[brentwood]

We have 1 and 1. The email account is a joke. It is extremely slow and unreliable. We were palnning to switch to godaddy. Now I guess it is not a good idea. Does anyone have any good experience with their website hosting and email service?

[drtech]

we have 1and1...have lots of sites going off of one account. Not the fastest out there, but very reliable and fast enough...

don't use their e-mail directly, just forward to others...works great..

[brentwood]

Thanks for your response. I am O.K. with their website service. I don't have a complicated website. But their email service is very bad. Their webmail interface is a joke. It takes a long time to login and is down constantly. Interface very unresponsive, too. I called customer service before on that. They told me that they bring it down for service from time to time even during business hours. I am totally speechless on that. As for the crappy webmail interface, they suggested me to use other desktop email clients to interface with their mail server. Then how am I going to check and respond emails from multiple places? They cannot even do the basic things right.

[richardwaite]

99.9% would come out to something around 36 hours.

[jordansparks]

I'm getting:
365*24=8760 hrs in a year.
8760*.999=8751.24.
So they are allowed about 9 hours per year of downtime. Since there are likely to be 2 incidents per year, that means about 4 hours per incident. That's reasonable. 36 hours is not reasonable, and it's not 99.9%.

[richardwaite]

You are right, I have no idea how I miscalculated that. I blame Windows' Calculator.