Open Dental Forum

I am getting my new practice (new to me) setup on open dental. I start next Tuesday!!! Anyways I had the conversion team do my final conversion today. They remoted in and installed / configured the server and workstations. When we tried to run/launch OD on the workstations they can not resolve the server by its actual name. I have to put in the IP address of the server instead of the server name. The conversion team at first said it was a problem with the firewall and not allowing any transmission on port 3306 for MySql. Plan was to try a basic switch. Anyways, I tried the straight IP after getting off the phone and it works.

The interesting part is I can ping my open dental server by name on the workstations. The workstation OD application just can't resolve the name.

Can anyone help with a solution other than putting in a static IP for the server computer?

Thanks,
Kenny

Oh, also AVG has been uninstalled on all computers (however I really doubt that was the issue). The firewall was configured to allow communication through the port (which is obvious by it working with a direct IP).

I gave that fight up a long time ago. I had it working for a while but then one day it stopped working out of the blue. I've reconfigured the network a bunch of times. Since I've started using DD-WRT on my router it seems to be more reliable. Either way, I now use a static IP address... Just one less thing to go wrong.

-Adam

Thats interesting.... The conversion team said my problem was the first time this was encountered. If my router is setup to hand out IP's dynamically can I setup one machine to have a static IP (the server)?

Sure.

Almost all routers have a setup section where you can set aside certain IPs as reserved so they are not handed out in the DHCP pool...

Also, I'd also highly recommend the DD-WRT firmware if you are using a Linksys router. It's far more stable and reliable than the preinstalled Linksys stuff...

Yes, you can set your server to have a fixed IP address, just pick an address that won't conflict with one of the dynamic addresses. Like 192.168.200.0.

if you are running a Windows server ... with out "Domain", you will need to add the hostname to your DNS server. With Domain structure, when you join a PC to a domain, the IP auto update the DNS entry. If you are running a "Workgroup" [per2per]. You can setup a "hosts" file.

Under %systemroot% [c:\windows for xp, vista, win7] i.e c:\windows\system32\drivers\etc; you will find a file named "host" edit that file with your new entry. You will need to do this for ALL of you PCs.

e.i:
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost
192.168.4.1 Server1
192.168.4.2 server2

and so on, once you done with this hosts file just copy it to all of your other workstations.

goodluck

By 'dental portal' do you mean your router/gateway? If so, let me know the brand name (eg., Linksys) and model number.

Bill - it's likely spam. Rick

Arrgh.

If Dante could have foreseen spammers, he probably would have created an separate ring in hell for them...

I killed the spam.