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preferred name
Posted: Thu Aug 19, 2010 10:23 am
by hazmat
Is there any way to use the preferred name and not have it show up on statements (I use Dental Xchange). Not only do we use it for nick names but we also use it for pronunciation of trickier names.
Re: preferred name
Posted: Fri Aug 20, 2010 7:25 am
by jordansparks
It shouldn't be showing up. You must be using an older version.
Re: preferred name
Posted: Tue Aug 24, 2010 7:31 am
by hazmat
7.0.34. I thought I was up to date.
Re: preferred name
Posted: Tue Aug 24, 2010 3:00 pm
by hazmat
Ok, I just updated to the most recent stable version of 7.1. However, I still see the preferred name show up the statement in parenthesis following the first name. Is this something that needs a request to fix or is there a setting somewhere I can change?
Re: preferred name
Posted: Sun Aug 29, 2010 8:50 pm
by jordansparks
Sorry, I thought I remembered that being done a while back. If not, then it's a feature request.
Re: preferred name
Posted: Tue Sep 07, 2010 7:49 am
by hazmat
I went to add some points to the request feature and saw that it has been completed. It looks like you were unable to replicate the problem and called it a bug. Should I submit another request or should I be worried about a bug?
Re: preferred name
Posted: Thu Sep 09, 2010 9:33 pm
by jordansparks
Do you mean request #245? Preferred name was removed from the address portion. At the time, it never even occurred to us to remove it anywhere else.
Re: preferred name
Posted: Thu Sep 16, 2010 3:43 pm
by hazmat
Yes, request 245. I see what you are saying, the preferred name does not show up in the billing address. It does however show on the description of services provided.
Re: preferred name
Posted: Wed Nov 08, 2017 7:47 am
by kwallin
Old topic but I have the same issue. We have been using the "Preferred" field to phonetically spell our patients' names for our reference only. However, this shows up on statements as well as when patients receive automated communications from our office via Yapi. I'm sure Yapi is pulling the preferred name, and could probably be changed to pull their legal name, but still is a problem for statements.
Is there a better place in OD where we could put a phonetic spelling? The nice thing about the preferred field is it displays on the top heading on OD so can easily be seen at all times.
Re: preferred name
Posted: Wed Nov 08, 2017 8:34 am
by jsalmon
You want to vote / pledge towards feature request #2251. You could use the Note field in the Chart module (what we do here at HQ) or you could even create a custom patient field to store the phonetic name.
http://www.opendental.com/manual/featurerequests.html
http://www.opendental.com/manual/custom ... ields.html