Open Dental Forum

Is there a way to hide or remove the archived patients from the family screen? Even better, is there a way to avoid duplicate patients from being created?

I was playing with webforms today using my account and now there are 2 archived "me"s in my family file. I was hoping to use a web version of the medical history form on a tablet pc to update medical histories, but if we do this regularly, we may have a lot of archived patients in a single file.

I assumed you would merge the patients. I don't think that should leave any archived patients.

Also, why were duplicates created in the first place? It's not supposed to create a duplicate if name and birthdate matched.

jordan, how do you merge? is it automatic or do you have to manually enter the merge?

Merge is not automatic. It has to be done manually. Go to Tools , Misc Tools and then Merge Patients.

Jeff

Merging does leave an archived patient though, unless you delete it.