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11.1 Dashboard Printing error

Posted: Thu Oct 06, 2011 11:36 am
by drtech
When I try to print the new dashboard a new print preview opens up and then a little dialog that doesn't have anything in it, then about 2 seconds later I get a message that "OpenDental has stopped working" with a "close program" button only. There are no JIT debugging messages.


This is what windows wants to report to Microsoft in an error window:

Files that help describe the problem:
C:\Users\smiledental\AppData\Local\Temp\WERFD2.tmp.WERInternalMetadata.xml
C:\Users\smiledental\AppData\Local\Temp\WER270B.tmp.appcompat.txt
C:\Users\smiledental\AppData\Local\Temp\WER2C98.tmp.mdmp

Re: 11.1 Dashboard Printing error

Posted: Thu Oct 06, 2011 5:56 pm
by jordansparks
Usually, when it fails like that, you are missing a dll. But it could also be a printer issue. We have put it down on our internal bug list to at least test some more.