Open Dental Forum

Hi Everyone,
Just made the conversion to OpenDental from Eaglesoft today!! We are very excited!
Our one-hour training is set up for Monday.

Big question is:
How is the learning curve for my staff? Is the one-hour training enough to get us running smoothly?
Any pointers on what works best for getting my staff up to speed would be much appreciated!

Thanks for your time.

Jay Wisner, D.M.D.

My best advice: Set up some dummy patients, mine are Lname, Fname: test001, sample; test002, sample, etc. I told the employees to think about their most common tasks and to just open one of those charts and just go to town, reassuring them, that they won't screw anything up if they are in one of those patients. They learned from eachother as they figured it out and we haven't used any of the training. The benefit we had is I had them using OD as well as easydental for a couple of weeks before final conversion. They could play around while using a database we planned on disposing. We have the test patients in our current database so they can try new features out without worrying. The whole transition was easy for all but my receptionist, she is coming around, but being that she has the responsibility of scanning all the paper, her job is a little harder.

Herman Test has had more dental treatment than any of my patients, ever... he never shows up and yet I still bill him for thousands of dollars!

My office never even felt the need to use our one hour of free training...we just played around for a little with our trial conversion database prior and figured out mostly everything on our own....

Herman must have moved from Il to Ct . It is amazing how many you can put a crown on tooth #14

Rickliftig wrote:Herman Test has had more dental treatment than any of my patients, ever... he never shows up and yet I still bill him for thousands of dollars!

Rick, surely you mean Ms. Kay Nine.

We use a member of the same clan..... Mr. Thisis A. Test
To get the most benefit from these fictitious people be sure to fill in all their fields with office information or fake data.

drtmz

And let's not forget the patient that we all first met on this site: Jason Spander!

And I apologize for hijacking the thread, but heck, ya gotta have a little fun after a day's worth of DB's on #15 and oversized tongues drafting into the path of your 557 bur!