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Dr Ceph Program Link doesn't work anymore?

Posted: Fri Jul 20, 2012 8:19 am
by zt22
Hi,

We haven't used the Dr Ceph program link in a while and it used to work fine with previous Open Dental versions. Now, if we try to access the program we get the error message 'Race must be entered first" and the program does not launch. This happens with patients who already have an account set up in the Dr Ceph program and patients who don't. What is that all about?

Thanks.
Camelia

Re: Dr Ceph Program Link doesn't work anymore?

Posted: Sun Jul 22, 2012 10:19 pm
by jordansparks
We haven't changed anything in that bridge, but we'll look into it.

Re: Dr Ceph Program Link doesn't work anymore?

Posted: Thu Jul 26, 2012 11:21 am
by grahamde
Race is no longer a requirement for the bridge. The change has been made in versions 12.3.4 and 12.2.32 and later. This change was released yesterday. Upgrading will fix the issue.