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EVAsoft and OpenDental not bridging in trial version
Posted: Wed Nov 07, 2012 10:33 pm
by Brandon
I'm testing out the OpenDental trial version and can not seem to get the images from EVAsoft to link up. I have the patient ID's the same in both apps. In OD's chart tab I have the EVAsoft tab available but nothing happens when I click it ......
Any help is appreciated.
Brandon
Re: EVAsoft and OpenDental not bridging in trial version
Posted: Thu Nov 08, 2012 10:20 am
by jsalmon
I would expect a message of sorts to pop up. Have you tried pushing the button within OD while EVAsoft is running in the background?
The bridge sends lots of patient information over such as name, gender, birthdate, and address. It wouldn't hurt to make sure those exactly mach in both applications. I'm not sure how much information is necessary to match before EVAsoft chooses a patient to open.