Open Dental Forum

I have discovered a consistent 'crash' and unhandled exception when the image module reactivates. I have not looked at the code but It seems to happen enough for me to report it here to hope it get fixed. I did not see any forum posts on this matter.

Here are the steps I take to reproduce the crash.
select Patient-> [some patient1]
Select module images
Double click to open image (starts associated external program)
Reviewed and closed program (ie closed adobe acrobat reader)
Clicked on chart module
opened new patient [somepatient2]
clicked on images module

error occurs (Unhandled Exeption)

Our Images are are a networked and lettered drive. Drive access and rights is not the issue.

Here is the code/stack trace (okay I know it's not a real stack trace but you'all have seen this before)

Sincerely,
Dr. Krueger

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.Runtime.InteropServices.COMException (0x80004005): Error HRESULT E_FAIL has been returned from a call to a COM component.
at System.Windows.Forms.UnsafeNativeMethods.CoCreateInstance(Guid& clsid, Object punkOuter, Int32 context, Guid& iid)
at System.Windows.Forms.AxHost.CreateWithLicense(String license, Guid clsid)
at System.Windows.Forms.AxHost.CreateInstanceCore(Guid clsid)
at System.Windows.Forms.AxHost.CreateInstance()
at System.Windows.Forms.AxHost.GetOcxCreate()

What version of OD are you currently at?

13.2.17.0

Can you try updating to the latest stable version of 13.2?
Let us know how that goes for you.

Updated to 13.2.30.0 seems to work fine. Small similar annoyance now when I click on an image item sometimes it does not show up in the viewer. Images consistently have no problem ie jpeg's show up fine but associated file types (primarily .pdf's) don't natively display consistently in the Image area of opendental (ie the area to the right of the folders and image names) However, double click on the file associates with the correct windows program and starts the appropriate file so that I can view the file. Ie .pdf starts Adobe Reader, .docx starts MS Word etc. But now its an annoyance and not a critical bug.

Sincerely,
Dan Krueger