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Lost my data
Posted: Mon Sep 22, 2014 7:10 pm
by dentalconsulting
Hi,
Recently as today I lost my data of open dental. I am trying to get it back, but I don't have a daily backup. There is another way I can recover my data.
Re: Lost my data
Posted: Mon Sep 22, 2014 8:14 pm
by jsalmon
Hello dentalconsulting,
When was the last time you upgraded your version of Open Dental? Often times an automatic backup is made when you upgrade Open Dental.
You have absolutely no back ups at all? Backing up patient data is critical, as well as a requirement for HIPAA compliancy. We supply a tool to help with creating backups. Here's a link to how our tool works just in case you didn't know about it:
http://www.opendental.com/manual/backuptool.html
Re: Lost my data
Posted: Tue Sep 23, 2014 5:08 am
by dentalconsulting
Thank you Jason I will try to get back my data.
Re: Lost my data
Posted: Wed Sep 24, 2014 6:22 pm
by Justin Shafer
Fishy. Very... Fishy.