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New provider and Production numbers

Posted: Wed Jan 07, 2015 3:43 pm
by articaine
Just added another provider to OD, but the production numbers in Appt module under the pull down on the right side is not adding up correctly. If I change the provider for some patients to the either one of the first or second providers the production numbers come up correctly. Suggestions for fixing this would be appreciated.

Re: New provider and Production numbers

Posted: Thu Jan 08, 2015 10:10 am
by Arna
You should add the new provider bar to your appointment view.
Go to Setup>Appointments>Appointment Views
Select the new provider's provider bar on the lower left of the screen.

Re: New provider and Production numbers

Posted: Sat Jan 10, 2015 9:57 am
by articaine
thank you worked.