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email will not authenticate

Posted: Wed Feb 11, 2015 3:11 pm
by ramzi
I use GMAIL linked to my OD to send emails

I changed my GMAIL password yesterday

I updated the new password in OD (setup>email>)

but emails are not being sent

error states that its not being authenticated (code 5.5.1)

im sure the password is correct

any idea what im doing wrong?

thoughts? advise? thanks

Re: email will not authenticate

Posted: Thu Feb 12, 2015 9:04 am
by jsalmon
You might try changing your port in OD from 587 to 465

Re: email will not authenticate

Posted: Thu Feb 12, 2015 10:53 am
by ramzi
port change did not work


i am stumped


ive done this before with no problems??


any other thoughts?

Re: email will not authenticate

Posted: Thu Feb 12, 2015 12:45 pm
by Arna
Gmail will sometimes require 2 Step Authentication. Did you turn that on?

Re: email will not authenticate

Posted: Fri Feb 13, 2015 10:23 am
by ramzi
im not sure how do i do that?