Open Dental Forum

I am not sure what changed, but suddenly, placing a recall appt into a hygiene column adds a time unit.
IOW, MAKE RECALL is selected, the appt for PerEx, AP, Xrays is 60 min (6 units) in the clipboard - but when placed into the appt column, a prompt asks for a time change and adds 1 time unit.
PerEx is 10 min, AP is 60 Min, Xrays are all 10 min.
Never used to that before.
What gives?

Are you being prompted to change provider?

yes

The recall appointment is attributed to a different provider than the provider assigned to the operatory. That is why you are being prompted to change.

Is there a way to set up the appointments so that every time we move an appointment we don't get the following prompts: "Move Appointment?" and "Change Provider?"

GarySab wrote:Is there a way to set up the appointments so that every time we move an appointment we don't get the following prompts: "Move Appointment?" and "Change Provider?"

Not at the moment. Creating preferences for suppressing those prompts would be a very simple feature request (on a global level at least).
http://www.opendental.com/manual/featurerequests.html