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HTML code in email items.

Posted: Sat Mar 05, 2016 3:24 pm
by ForrestGumpDDS
Hello,
I came across a weird issue. When I am looking at the chart of one of the patients I see the email item and it looks like a bunch of html code with all html tags, body text, headers etc. When I double click on it it shows me a window with a properly formatted human readable text in the body container. Status - Received.
This email came to our gmail address (I do have a few addresses in my domain as well and I did not notice the same behavior there).
How could that happened?

Re: HTML code in email items.

Posted: Mon Mar 07, 2016 9:39 am
by jsalmon
Anyone can send you an HTML email. Typically your patients will not send HTML emails (unless they have a signature or something in HTML) so we do not try and show the HTML email correctly in the chart module, we only show it correctly within the email windows.

Re: HTML code in email items.

Posted: Mon Mar 07, 2016 1:15 pm
by ForrestGumpDDS
Thanks for clarification, Jason.