Open Dental Forum

16.2.9 beta

When attempting to sent deposit to QB I get an error saying "cannot start QB" regardless if QB is already running or not. I tried to re-download the OD/QB installer bridge zip file on the OD site to see if this would help but nothing...

It worked prior to the update..is it a bug or just me?

Could be a bug but we haven't touched the QB code in many moons. On the computer that is giving you this error, go to Setup Accounting and push the Connect button. This button should give a little more details as to what QB is having issues doing.
http://www.opendental.com/manual/quickbooks.html

No bug...

Shortly ..really shortly after posting here my server hosting the QB data went down..the virtual drive had corruption to Windows system files...shortly after getting the server running an OD tech support person actually contacted me after you guys monitored this board. It worked fine then so it was just me...no bug...