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PPO fees
Posted: Tue Jun 28, 2016 10:12 am
by rhaber123
We started using the PPO Option, and for the molars, it is downgrading from composites to amalgam. How to stop that?
Re: PPO fees
Posted: Tue Jun 28, 2016 5:38 pm
by rhaber123
WELL Figured it out. go to Lists/ Procedure codes/ double click the ADA code for post composite/ Ins Subst Code
Here delete the substitute code for amalgam.
Re: PPO fees
Posted: Tue Jun 28, 2016 6:13 pm
by jsalmon
Correct. There are also additional ways to get the desired result if deleting the substitution code completely is not acceptable:
http://www.opendental.com/manual/downgrades.html
Re: PPO fees
Posted: Mon Jul 11, 2016 9:55 am
by Arna
Instead of deleting the substitution code (that affects all plans), you can simply mark 'Do Not Substitute Codes' in the insurance plan setup window for those plans that don't downgrade.